Frequently Asked Questions
Everything you need to know about your Kaitlyn Katsaros shopping experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Where are Kaitlyn Katsaros garments produced?
We pride ourselves on ethical manufacturing. Our collections are designed in-house and produced in vetted facilities that prioritize fair wages, safe working conditions, and sustainable textile practices.